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CoronaCheck

Frequently asked questions

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Frequently asked questions
Creating a coronavirus pass

Creating a coronavirus pass

Unable to create a coronavirus pass with CoronaCheck? Read more on what to do in the Guidepost.

Which locations require a coronavirus pass?
How long is my corona certificate valid for?
When can I make a vaccination certificate?
I’ve been vaccinated abroad. Can I make a vaccination certificate with CoronaCheck?
I haven’t been vaccinated. Can I travel internationally?
How do I add a new vaccination to my vaccination certificate? For example, a booster or repeat jab?
What does a dose 2/1 or 3/1 on my vaccination certificate mean?
I am going travelling, can I use CoronaCheck abroad?
When can I create a recovery certificate?
I'm experiencing symptoms, have to quarantine or have been tested positive. What should I do? And what happens to my coronavirus pass?
I would rather print a QR code. How does the paper certificate work?
Is it possible to have a QR code in the CoronaCheck app and on paper at the same time?
The corona virus entry pass is no longer used in the Netherlands. What does that mean for CoronaCheck?

Or try

How CoronaCheck works
Creating a coronavirus pass
Travelling to/from abroad
About QR codes
Something's gone wrong
Collaborations and Scanner app
Other questions

Don't see your question listed?

Call the helpdesk

0800-1421 (free). Or if you are calling from abroad: +31 70 750 37 20.
Available Monday till Friday 08.00 a.m. - 06.00 p.m. except public holidays.

Or send an e-mail to:

helpdesk@coronacheck.nl

Colophon

CoronaCheck and CoronaCheck Scanner have been developed by the Ministry of Public Health, Welfare and Sport. Both the apps and the certificate on paper would not have been possible without the support of dozens of specialists, hands-on experts and a large open-source community of citizens. They all lent a hand and helped to test the app during its development.

About CoronaCheck

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Colophon
Accessibility statement
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More information?

Status
Guidepost
Netherlands Worldwide
Go to government.nl