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CoronaCheck

Frequently asked questions

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Frequently asked questions

View the actual status of CoronaCheck

Check the status page to see if there is a known issue.

What is your question about?

How CoronaCheck works
Creating a coronavirus pass
Travelling to/from abroad
About QR codes
Something's gone wrong
Collaborations and Scanner app
Other questions

Don't see your question listed?

Call the helpdesk

0800-1421 (free). Or if you are calling from abroad: +31 70 750 37 20.
Available Monday till Sunday 08.00 a.m. - 08.00 p.m.

Or send an e-mail to:

helpdesk@coronacheck.nl

Colophon

CoronaCheck and CoronaCheck Scanner have been developed by the Ministry of Public Health, Welfare and Sport. Both the apps and the certificate on paper would not have been possible without the support of dozens of specialists, hands-on experts and a large open-source community of citizens. They all lent a hand and helped to test the app during its development.

About CoronaCheck

Privacy
Cookies
Colophon
Accessibility statement
Report vulnerability
Press

More information?

Status
Guidepost
Travelling outside the Netherlands
Go to government.nl